HPC Shipping Returns & Exchange Policies

 

All order are sent via USPS or FEDEX with tracking. 

Wholesale and orders above $100 will be sent with applicable insurance for lost and/or stolen packages. 

Gifts: Free Shipping Under $5 for those small gift items. No returns No Exchanges on these items. 

Shipping, Returns and Refund Policies:

HOT POP CULTURES/HIGH POWER CLOTHING

Please allow 3-5 business days for processing, pending item availability and payment verification. We custom make each item at the time of order to provide the very best quality to our customers. 

HPC is not responsible for lost, stolen or misplaced packages. Please contact your local post office with your tracking number to resolve the issue or to set up a re-delivery. If items are returned to us we will contact you to set up a reshipment. 

Returns and Exchanges Policy

We do not offer returns on custom-made items. All items purchased on sale or with promotional codes are considered final sale and promotional codes may not be combined. We will replace any item that arrives damaged or with a manufacturing defect.

Please inspect your order when it arrives. If an item arrives with a manufacturing defect, or is damaged please contact us within 7 business days to request a replacement piece. 

If your order is eligible for a return. It must be returned in the same condition it was received, or no return will be issued. Customers are responsible for ALL return shipping costs. 

Consult the sizing guide to ensure the optimal fit. Double check your order's sizing before completing your purchase. Refunds & Returns are not issued for the incorrect size ordered. Often times our products will have limited sizing and design quantities available. At the point your order is placed and your piece is produced, this process cannot be undone. So, please follow the sizing guides carefully.

ALL of our HIGH POWER CLOTHING are designed and Made in: USA 

We work very hard to make sure each item is of the HIGHEST QUALITY!

Discount Codes & Temporary Promotions

Discount codes may not be combined with other discount codes or promotions. Offers may not be applied to previous purchases, gift cards, shipping fees, or taxes. Discounts are applied before shipping, handling, and tax. All items purchased on sale or with a promotional codes are considered final. These items will not be eligible for return.

Contact kh@hotpopcultures.com for any question for concerns. Thanks!